Front Desk Clerk / Data Entry Military & Family Readiness Center (M\&FRC)

Location: Onsite at Schriever Space Force Base (near Colorado Springs, CO)

Company: Oxus Consulting Group LLC

Employment Type:Full-time, Non-Exempt (SCA-covered)

Schedule: MondayFriday, 8:00 AM4:00 PM core hours (office open 7:30 AM4:30 PM); 1hour lunch

Target Start: Oct 2025

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 About the Role

Were hiring a detail oriented, people-first Front Desk Clerk / Data Entry professional to support the Military & Family Readiness Center (MFRC) at Schriever Space Force Base. Youll be the Centers first impression greeting walk-in visitors, answering phones and email, and registering customers for classes while ensuring accurate daily data entry in the AFFIRST system. Training for base computer access and AFFIRST will be provided.

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What Youll Do

Front-desk reception: Greet and assist walk ins; provide directions and basic information on MFRC programs, services, and classes.

Customer communications: Answer phones and the organizational inbox professionally and promptly; route inquiries to the appropriate program manager.

Registration & data entry: Register customers for classes/briefings; input and track daily statistics in AFFIRST (Quick Tracker); maintain sign-in logs.

Resource center support: Help customers with computers and printers (e.g., loading paper, clearing jams, changing toner); perform random usage checks per policy.

Marketing & updates: Assist with flyers, social posts, website/calendar updates, base magazine/marquee submissions, and weekly marketing emails.

Facility organization: Keep the front desk, brochure racks, bulletin boards, copier room, and supply inventories neat and up to date; conduct quarterly inventories.

Workshops & TAP support: Help prep classrooms for MFRC workshops; enter Transition Assistance Program (TAP) data and schedule client touch-points in AFFIRST.

Team standards: Deliver courteous, accurate service; maintain business casual dress; coordinate 30 min lunch within the 11:00-13:00 window.

What Were Looking For (Required)

* 4+ year of customer service, reception, or administrative support experience

* Working knowledge of **Microsoft Office** (Windows, Word, PowerPoint, Excel, Teams; Access a plus)

* Fast, accurate data entry and strong attention to detail

* Clear, professional verbal and written communication

* Ability to obtain **base access** and **government computer access** (companysponsored onboarding, including Cyber Awareness training)

* Reliability to cover core hours MondayFriday and coordinate absences in advance

Nice to Have (Preferred)

* Experience in a government, military, highered, or communityservices frontoffice environment

* Familiarity with **AFFIRST** or other case/class registration systems

* Experience supporting basic printer/computer user needs

* Comfort assisting with simple marketing tasks (flyers, social, website/calendar updates)

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## Work Hours & Flexibility

* **Core service hours:** 8:00 AM4:00 PM, MondayFriday (max 40 hrs/week)

* **Office hours:** 7:30 AM4:30 PM; one 60minute lunch between 11:00 AM and 1:00 PM

* May be asked to **telework during adverse weather** if base employees shift to telework; occasional support on installation down days may be requested by the Government.

Employment Requirements

* Must be authorized to work in the U.S.

* Must pass background checks necessary for base and network access (companysponsored)

* Compliance with dress code (**business casual**; jeans permitted on Fridays if neat)

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## Why Oxus

* Mission driven work supporting service members, families, and the Space Force community

* Structured training and clear performance standards

* Stable weekday schedule with federalstyle environment

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